"Jessica always got back to me quickly and provided any information I asked for."
"I felt J was a very good match for J and E. She was very understanding and patient with the birth parents. I could see this was very difficult at times especially when they were making allegations and ongoing complaints, but J remained calmed and focused on the children. It was very tiring to care for two very young children, but J always ensured she was caring for the children and that they had everything they need. "
"J always spoke in a calm tone with the children and arranged enjoyable activities such as soft play. J was very understanding of the trauma J had suffered and also ensured he saw his siblings. This resulted with J driving the children to contact with their parents and then siblings separately."